Spam
VoIP is a great technology. when i lived in sweden i used VoIP to communicate with my customers and the advantage was not the price than the fact that the customer thought i was calling from germany. they had the feeling of being taken care of from around the corner – and i had the freedom to work from wherever i was.
VoIP has great potential to dissolute the tradition landline phone and even the mobile phone (skype and sipgate offer already mobile clients, t-mobile is not too happy about it). but changing to VoIP might entail some side effects. beside cheap prices and local flexibility we might face problems like VoIP spam. i discussed the problem and even some solutions in my bachelor thesis (Putz, Daniel Robert (2007). Spam on the phone – VoIP and its biggest weakness) at växjö university (sweden).
experts are confident that spam might become one of the major problems of VoIP due to the similar structure to email technology, except two differences:
- … voice is a synchronous medium and
- … voice is a synchronous medium. äähhh, what?
- VoIP spam would be more enoying (because the phone catches your intention the moment it rings – emails you receive when you are mentally ready for it) and
- spam filters analyze content; but a phone call can barely be analyzed before it took place.
there are a lot of ideas and even already some solutions available. still i do not think that anyone found a proper solution yet… my approach could become quite successful – someone up for implementation?
spam tuned
related article: please dont spit in my ear by eric stark
